Responsible Gambling

At Candy Corners, we believe that online gaming should be a fun, exciting, and entertaining experience. For the vast majority of our players, gambling is exactly that—a form of leisure and a way to enjoy some high-quality entertainment. However, we also recognize that for a small percentage of people, gambling can cease to be fun and become a problem.

We are fully committed to the safety and well-being of our community. This Responsible Gambling policy outlines our commitment to helping our players stay in control and providing support to those who may need it.

1. Our Principles of Responsible Play

The core of our philosophy is transparency and player protection. We want every visit to Candy Corners to be positive. To ensure this, we promote the following principles:

  • Gambling is for entertainment: It should never be viewed as a way to generate income or pay off debts.
  • Play with what you can afford: Never gamble with money that is required for essentials like rent, bills, or food.
  • Track your time and money: Keep a record of how long you play and how much you spend.
  • Don’t chase losses: If you lose, do not try to win it back immediately by increasing your stakes. This often leads to bigger losses.

2. Maintaining Control: Key Tips

To help you maintain a healthy relationship with gaming, we recommend following these practical tips:

  1. Set a Budget: Decide on a maximum loss limit before you start playing and stick to it.
  2. Take Regular Breaks: Use a timer to remind yourself to step away from the screen. Constant play can cloud your judgment.
  3. Don’t Play Under Stress: Avoid gambling when you are feeling depressed, angry, or under the influence of alcohol or medication.
  4. Balance Your Life: Ensure that gambling is not your only hobby. Spend time with friends, family, and other activities you enjoy.

3. Recognizing a Problem (Self-Assessment)

It can be difficult to realize when gambling has moved from a hobby to a concern. If you are worried about your gambling habits, or those of a friend or family member, please consider the following questions:

  • Do you stay away from work or education to gamble?
  • Do you gamble to escape from a boring or unhappy life?
  • When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
  • Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea?
  • Have you ever lied to cover up the amount of money or time you have spent gambling?
  • Have others ever criticized your gambling?
  • Have you lost interest in your family, friends, or hobbies?
  • After losing, do you feel you must try and win back your losses as soon as possible?
  • Do arguments, frustrations, or disappointments make you want to gamble?
  • Do you feel depressed or even suicidal because of your gambling?

If you answered “yes” to several of these questions, it may be a sign of a gambling problem. We encourage you to use the tools below and seek professional help.

4. Tools for Responsible Gaming

Candy Corners provides a range of built-in tools to help you manage your activity. You can access these via your account settings or by contacting our Support Team.

A. Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once you reach your limit, you will not be able to deposit more funds until the time period has expired. This helps you stay within your pre-determined budget.

B. Loss and Wager Limits

Manage your risk by setting limits on how much you can lose or how much you can wager over a specific period.

C. Session Time Limits

It’s easy to lose track of time when you’re having fun. Set a session limit to automatically notify you or log you out after a certain amount of time.

D. Reality Checks

A pop-up notification will appear at set intervals to remind you how long you have been playing and show your total wins and losses during that period.

E. Cool-Off Period

If you need a short break, you can request a “Cool-Off” period (ranging from 24 hours to 30 days). During this time, you will not be able to deposit or play, but you may still withdraw remaining funds.

5. Self-Exclusion

If you feel that you need a longer or permanent break from gambling, we offer a Self-Exclusion facility. By entering into a self-exclusion agreement, your account will be closed for a minimum period (e.g., 6 months, 1 year, or 5 years) or permanently.

During self-exclusion:

  • You will not be able to access your account or place bets.
  • We will take all reasonable steps to ensure you do not receive marketing materials.
  • You should also seek to self-exclude from all other gambling platforms you use.

To activate self-exclusion, please contact our 24/7 Customer Support team at support@candy-corners.com.

6. Protection of Minors

Candy Corners has a strict policy against underage gambling. You must be at least 18 years old (or the legal age in your jurisdiction) to play on our site. We perform electronic age verification checks on all customers.

Tips for Parents:

If you share your computer or mobile device with minors, we recommend using filtering software to prevent them from accessing gambling sites:

  • Net Nanny: www.netnanny.com
  • CyberPatrol: www.cyberpatrol.com
  • GamBlock: www.gamblock.com

7. Professional Support Organizations

If you or someone you know is affected by gambling problems, we strongly recommend reaching out to professional organizations that provide free, confidential advice and support:

  • GamCare The leading provider of information, advice, and support for anyone affected by gambling problems in the UK. Website: www.gamcare.org.uk
  • Gambling Therapy Provides support and counseling for anyone affected by gambling worldwide, with services available in multiple languages. Website: www.gamblingtherapy.org
  • Gamblers Anonymous A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem. Website: www.gamblersanonymous.org
  • BeGambleAware Offers help and advice on how to stay safe while gambling and provides access to support services. Website: www.begambleaware.org

8. Final Word

At Candy Corners, we are dedicated to your safety. We want you to enjoy our games responsibly and within your limits. If you ever feel that gambling is taking over your life, please reach out. We are here to help, and our support team is trained to assist you with any concerns regarding responsible play.

Play smart. Play safe. Keep it sweet at Candy Corners.

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